Who we are
What Information Does NAHC Collect?
Most data NAHC collects is used only to help us better serve our members. It is
our general policy to collect and store only personal information that our
members and visitors knowingly provide. If our privacy policies change, we will
notify all users by email or a special announcement placed on the website.
From General Users. NAHC does not collect any personal information from users
browsing its websites or affiliates websites. We do collect non-personal data
which is sent automatically by your web browser. This non-personal data
consists of but not limited to; IP address, browser type, device type, operating
system and local time zone. The non-personal data is used to generate aggregate
statistics about visitors to our sites. Please check your web browser if you want
to learn what information your browser sends or how to change your settings.
From NAHC’s Members, Conference Registrants, and Other Customers. To gain
access to members-only resources and personalization features on NAHC’s
websites and affiliate sites, members and other users are asked to register and
provide some limited information. This information is submitted voluntarily.
NAHC asks users to provide their name, member number (for members),
company name, company address, company phone, and email. Similar
information may be submitted to NAHC through membership applications and
conference or webinar registration. Additionally, for some emails sent in HTML
format by NAHC to its members through its discussion groups and electronic
newsletters, we will collect specific information regarding what the recipient does
with that email. For those emails, NAHC will monitor whether a recipient
subsequently clicks through to links provided in the message. Other information
collected through this tracking feature includes: email address of a user, the date
and time of the user’s “click,” a message number, name of the list from which the
message was sent, tracking URL number and destination page. NAHC only uses
this information to enhance its products and distribution of those products to its
members. This information is not sold or distributed in any other manner. As with
general users, NAHC does collect non-personal data which is sent automatically
by your web browser. This non-personal data consists of but not limited to; IP
address, browser type, device type, operating system and local time zone. The
non-personal data is used to generate aggregate statistics about visitors to our
sites. Please check your web browser if you want to learn what information your
browser sends or how to change your settings.
Security. Although we use security measures to help protect your personal data
against loss, misuse or unauthorized disclosure, we cannot guarantee the security
of information provided to us over the internet. All information is stored on secure
servers and all payment transactions will be encrypted.
How Does NAHC Use Data Collected?
NAHC use information voluntarily submitted by members and other customers in
the following ways:
NAHC Member Services and Products. Generally, NAHC and its direct affiliates
use data collected to improve its own web content; to respond to visitors’
interests, needs and preferences; and to develop new products and services.
Disclosures to Third Parties. NAHC also makes member contact information
available through the NAHC Agency Locator and NAHC Business Partner
Marketplace using its website and to those who register for its conferences. On
occasion, NAHC may also provide limited data to third parties that offer products
and services. These limited data include names, job titles, companies and
business addresses, but do not include business phone numbers, business fax
numbers or e-mail addresses. Users may request NAHC refrain from disclosing
the data it collects to third parties on the membership application form,
conference registration form or any other form on which they are providing
information; an opt-out box will appear on each form on which a user provides
information. Alternatively, users may contact NAHC at membership@NAHC.org or
202-547-7424 to express their preferences if they determine later that they do not
wish to have the information shared.
Consent to Use Personal Information. For the purposes of the Data Protection
Act(s) 1984 and 1998 (as applicable), NAHC its agents must store, host and
otherwise process the information (including personal data) supplied by the User
when registering for this website. NAHC may send such data outside the
European Economic Area for processing. If you reside in the European Union,
please indicate your consent that the personal information you have provided
may be transferred and stored in countries outside of the EU, including the
United States. User supplies as defined above when registering for the Web site
in order to allow NAHC (or its designated agents) to use the information to send
the User unsolicited direct mail advertisements, promotions, and solicitations for
third parties’ products and services.
Credit Card Account Information. NAHC does not disclose or store credit card
account information provided by its members and customers. When members
and customers choose to pay using their credit cards, NAHC submits the
information needed to obtain payment to the appropriate clearinghouse using
encrypted SSL technology.
Cookies are files that contain information created by a web server that can be
stored on a User’s hard disk for use either during a particular session (“per-
to facilitate automated activity, store and track passwords, determine appropriate
solicitations, and review navigation patterns. Cookies are not used to
disseminate significant information about Users over the Internet or to analyze
any information that Users have knowingly or unknowingly provided. When a
user registers, the system will ask whether the user approves of the attachment
of a cookie. Users may instruct their Internet browsers to opt out of accepting a
“persistent” cookie and rather accept only a “per-session” cookie, but will need
to login each time they visit the site to enjoy the full benefits. If the user declines
the attachment of any cookie, the user may not have access to the full benefits of
the website. Registration enables the site to better determine members’ interest
areas and provide the most relevant information.
What Privacy Issues Arise With Links to Other Sites?
This website contains links to other web sites. NAHC has no control over and is
not responsible for the privacy policies or content of such sites.
What to do if You Have a Privacy Concern?
If any User believes NAHC has handled its personal information in a manner that
does not comply with this privacy statement, please contact us via email or by
National Association for Home Care & Hospice
228 Seventh Street, SE
Washington, DC 20003
Phone: (202) 547-7424
Fax: (202) 547-3540